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On December 14, 2016

CEO’s BLOG

AUSTRALIANS NEED GOOD HEALTHY COMPETITION IN THE BANKING INDUSTRY- Ritesh Srivastava
I have been fortunate to spend nearly 20 years implementing software solutions in the banking industry globally.. It’s amazing to see how technology has changed the way we live our life
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On December 8, 2016

Lead Generation in the Financial Services Industry

Financial Services is one of the largest industries in the world economy, making up 9.5% of commercial services. Where there is money, there is always competition. In the broad sense of things, competition for customers in financial services is intense.
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On December 2, 2016

Financial Mobile Apps in the Era of Millennials

We are approaching an era where our generations to come will wonder aloud as to what a chequebook is or what that folded leather thing was? It is just a peek into how banks, lenders and credit unions must change the game and turnaround to stay
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On November 28, 2016

The Footprint of Social Media on Customer Journey

We don’t have a choice whether should we do Social Media Marketing, the question is “How well do we do it?”. Marketing is no longer about the stuff that we make, but about the stories that we tell. Social Media Marketing is about identifying the essence of listening
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On November 17, 2016

Intelligent decisions are a Qlik away

Every business, large or small, feeds on raw, unprocessed data and survives on information. Information on leads, customer analytics reports, customer feedback, revenue reports – it’s all collected and available, ready to help the organization make better decisions.But when it’s stored in ad-hoc spreadsheets
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On November 11, 2016

Secret to hassle free Customer Onboarding

Customer onboarding has been in talks lately. For a reason. As banks continue to struggle with onboarding new customers, a section of the Know Your Customer (KYC) guidelines comes to mind: Onboarding is your crucial, first customer touch point.
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On November 4, 2016

Digitizing the mortgage and lending experience

Origination is often a scary word for many, for the fact that the pain points are many from enormous paper work, re-routed mails, lost documents, frequent re-submissions and endless waiting and negotiations. An expert study found that a regular member
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On October 26, 2016

Innovation and Technology – Key to Growth in a Knowledge Based Economy

Think about the last time you were in a group brainstorming session. At one end are the people who are less comfortable speaking up and may not venture an idea. At the other end are people who are quite comfortable speaking up and offer many ideas
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On October 7, 2016

Fintech- Bane or Boon

Australia has a sophisticated Financial Services Industry, as well as an advanced Information and Communication Technology (ICT) industry. FinTech is an important enabler of business development for financial services providers and other sectors of the economy that benefit from lower
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On September 30, 2016

Digital Disruption – Bringing the whole world in the palm of your hand

There was a time when we started our day by interacting with a humble piece of technology i.e. the alarm clock and as the day progressed a number of instruments of information interacted with us, for instance- the newspaper, the calendar, the telephone etc.
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