On March 6, 2018


Gateway to Digital Interactions
- Ritesh Srivastava
Reflecting on the past 12 months or so since we launched Joey, our holistic chatbot/virtual assistant platform, the world has moved towards the vision we had set for ourselves of building a Gateway to Digital Interactions.
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On July 31, 2017


AI based services will bring the jobs back onshore- Ritesh Srivastava Artificial Intelligence(AI) and Machine Learning are one of the hottest topics these days when it comes to technological advancement.
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On December 14, 2016


I have been fortunate to spend nearly 20 years implementing software solutions in the banking industry globally.. It’s amazing to see how technology has changed the way we live our life
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On December 8, 2016

Lead Generation in the Financial Services Industry

Financial Services is one of the largest industries in the world economy, making up 9.5% of commercial services. Where there is money, there is always competition. In the broad sense of things, competition for customers in financial services is intense.
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On December 2, 2016

Financial Mobile Apps in the Era of Millennials

We are approaching an era where our generations to come will wonder aloud as to what a chequebook is or what that folded leather thing was? It is just a peek into how banks, lenders and credit unions must change the game and turnaround to stay
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On November 28, 2016

The Footprint of Social Media on Customer Journey

We don’t have a choice whether should we do Social Media Marketing, the question is “How well do we do it?”. Marketing is no longer about the stuff that we make, but about the stories that we tell. Social Media Marketing is about identifying the essence of listening
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On November 17, 2016

Intelligent decisions are a Qlik away

Every business, large or small, feeds on raw, unprocessed data and survives on information. Information on leads, customer analytics reports, customer feedback, revenue reports – it’s all collected and available, ready to help the organization make better decisions.But when it’s stored in ad-hoc spreadsheets
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On November 11, 2016

Secret to hassle free Customer Onboarding

Customer onboarding has been in talks lately. For a reason. As banks continue to struggle with onboarding new customers, a section of the Know Your Customer (KYC) guidelines comes to mind: Onboarding is your crucial, first customer touch point.
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On November 4, 2016

Digitizing the mortgage and lending experience

Origination is often a scary word for many, for the fact that the pain points are many from enormous paper work, re-routed mails, lost documents, frequent re-submissions and endless waiting and negotiations. An expert study found that a regular member
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